There are only a handful of Contractor’s I have worked with that I can unabashedly recommend without a millisecond of hesitation, and have over and over; Fitz’s qualifies! If you want a pond that is well designed, efficient, clean, ecological and just flat out breathtaking then call Brian and let his team create something spectacular for you!
Brian and his team did a beautiful job with the design and installation of our pond-less waterfall. They worked with us on the layout to ensure the project met our expectations. The project was delivered on budget and they coordinated well with other contractors on site. I highly recommend Fitz's Fish Ponds.
10 days ago the wall on my 2000 gallon pond collapsed. I found Fitz's Fish Ponds online and called to get an estimate. They came out the very next day, gave me an estimate and set up date to have the job done. The day of the job they arrived 15 min early and ready to work. They were very courteous and professional. They did an excellent job, cleaned up after the job and even filled in some holes in the back yard with the extra dirt. The two gentleman that did the job were very knowledgeable and gave me some pointers on wintering the pond. All in all a great experience, I would highly recommend them.
This company provided excellent service. They were professional and completed the job on schedule. Mike is a creative genius and Tim is the engine behind the project. The crew in its entirety were outstanding and they did an awesome job!
I hired Fitz to do a pond cleanout after the winter. They called me immediately upon receiving the request from home advisor and came over the same day to look at the job. They came a few days later and did an excellent job.
The installation was completed with minimum disruption to the property. The work crew was very professional and accommodating. The job was completed on schedule. The finished project was much better than we expected. We would highly recommend this company.
I live in Highland Park and needed an outdoor fountain Called and left a message with Fitz's Fish Ponds, who I found doing an internet search. Tim the sales manager called me back very soon after and came by to take a look; said he needed to return with an extra person to disassemble the fountain and take a look inside (it is VERY heavy!). Returned less than a week later, diagnosed the issue and had it fixed and running that day. Tim called the next day to make sure all was well. Nice to receive such prompt and professional service; not easy to come by these days! I will be using their services in future for all my fountain needs. Highly recommend.
Elisa Rossetti
12:36 03 Sep 18
All I can say is, they went above and beyond their call of duty for me. And they brought so much joy to my backyard. Very professional . Appreciate you much jimmy and Tim .thanks for the joy you brought to my house in Jackson NJ.
Latifah Oparison
12:29 22 Sep 18
If you need your Pond Serviced or your thinking about having a Pond installed. Fitz is the place to call ask for Tim. Fitz takes Pond creations to an all new level of excellence. Fitz offers everything for your Pond. Koi, Plants landscaping. I had Tim come and designed a Pond and landscape that is Spectacular . All my friends and neighbors are just amazed at what can be done with a pond. I have only Fitz service my Pond. The staff is professional and knowledgeable and very pleasant. I wish all my service people would take a lesson from Fitz. They are the pros.
Stephen OToole
18:08 23 Jul 18
WOW! I was blown away by Tim's responsiveness, expertise and professionalism. Other companies were flakes, did not know what they were talking about and/or tried to charge ridiculous amounts of money. Fitz's and Tim were extremely fair in their pricing and the service could not have been anymore EXCELLENT! Well done! If you have pond needs, these are definitely your guys.
David Kay
20:41 18 Jul 18
Fitz’s was great! Beautiful work and fantastic customer service. Brian is always easy to reach, calls back in a timely manner and is very professional. The guys who replaced our pond were wonderful as well. Very satisfied with the entire experience!
Ryleigh Craddock
10:35 10 Jun 18
Now this is a great people who do what they do brilliantly. We "inhered" a huge Koi pond when we bought our house 3 months ago and had no idea how to care for it.The owner, Brian, came, looked and took it all over. Yes, it costs money but if you love your Koi this crew can handle anything including emergency medical care for Koi in need.They just moved to a larger facility right on the other side of Rt. 22 going east
Barry Hausman
13:30 23 Jan 19
Now these are great people who do what they do brilliantly. We "inhered" a huge Koi pond when we bought our house 3 months ago and had no idea how to care for it.The owner, Brian, came, looked and took it all over. Yes, it costs money but if you love your Koi this crew can handle anything including emergency medical care for Koi in need.They just moved to a larger facility right on the other side of Rt. 22 going east
Barry Hausman
13:45 30 Jan 19
Great people to work with - they are the best in the business, I highly recommend them. Thanks Brian & Team!
Alex Melen
20:28 05 Mar 19
Second year using Fitz. Arrived on time and very neat in their work. Highly recommended.
Owen Isaacs
20:49 02 Apr 19
We had Fitz's Fish Ponds come out and do a complete redo on a leaky, unattractive, unstable pond that's liner would float up and crowd our fish. Tim, Brian, and every one of the guys who worked on our pond were beyond careful, neat and respectful of our yard and our fish who had already been through so much. I can't even believe all that they did to transfer the fish, dig and design the most magnificent, natural, healthy pond I could have ever imagined. We are so in love with our new pond and what it has added to our home. It's so beautiful, the fish can hide and feel safe, they are even taking food from our hands and thriving. The water is crystal clear and we feel as if we are living at a resort. We can see the waterfalls (yes, multiple waterfalls!) from inside our home and anywhere in the back yard. They were so helpful and obviously the highest level professionals. We had no idea all of the work involved. We were totally blown away. If you have the chance to work with Fitz's Fish Ponds, you will be amazed and so happy you did. We absolutely love them!!
Kim Williams
00:05 01 May 19
They did an amazing job cleaning my pond. They removed all of our Koi fish (about 60) and power washed the entire liner. They placed the rocks back to make it look even more beautifuI. I would highly recommend them for all of your pond needs.
Alanna Ross
19:57 08 May 19
The professionalism, integrity, knowledge, and workmanship cannot be beat. Not only are they super helpful when you stop by the store for fish or supplies, but their attention to customers outside the store is incredible. After using this company for my pond supplies I got them out to do a spring cleaning, after which I noticed the water level would keep dropping. As upset as I was, I knew I was in great hands once I was connected with Tim, who over the past month made sure that the problem was diagnosed and fixed. Finally, it was determined that the liner had a leak and their crew came out to replace the entire liner at no extra charge, which included taking all the rocks off and then placing them back on after the new liner was on. They toiled all day in the humidity and left my property spotless which a gorgeous waterfall and a happy Koi! Can’t wait to finally get some beautiful fish to keep my lonely Koi company! I will never trust my pond to any other company, thank you Tim and the crew for being so very amazing!
Inga Bufano
09:45 21 Jun 19
Amazing People, well trained personnel NO CONTENDERS
Antonio Lopez
03:01 02 Jul 19
Amazing People, well trained personnel NO CONTENDERS
Antonio Lopez
17:51 08 Jul 19
Looking for plants and fish for our garden pond, I found this place on the Internet. And I just had the most pleasant short conversation on the phone with the nicest lady/customer service. Thank you! Looking forward to visiting them over the weekend.
Ikot Kot
19:33 09 Jul 19
Had a Cat & 9Tail issue in my pond and you did an awesome job! Your guys were great. Got another project to do: talk to you soon
Stephen Levine
13:14 16 Jul 19
I tried to build a pond by myself 3 years ago and it has been a 3 year nightmare. I’ve spent thousand on stones filters and liners but I could never get it right. Brian came here first phone call and was great. I told him what I wanted and what my budget was. He was very understanding and blew my expectations out of the water. His crew was so incredibly helpful and creative. They drained my 2 thousand gallon pond cleaned everything and built an enormous waterfall in one day. Would recommend them to anyone!
Anthony Digraz
21:32 30 Jul 19
Jim and his crew last couple of days did amazing work. Still ways to go however it was surprising how much they have accomplished in few hours specially today when it was raining outside all day on & off & regardless the tornado .. warning .they still came and made a huge progress .. thank you thank you. Can wait how the end result will look like 😃
Khvicha Bowman
02:53 14 Aug 19
I tried to build a pond by myself 3 years ago and it has been a 3 year nightmare. I’ve spent thousand on stones filters and liners but I could never get it right. Brian came here first phone call and was great. I told him what I wanted and what my budget was. He was very understanding and blew my expectations out of the water. His crew was so incredibly helpful and creative. They drained my 2 thousand gallon pond cleaned everything and built an enormous waterfall in one day. Would recommend them to anyone!
Anthony Digraz
21:32 30 Jul 19
We accidentally added too much tap water into the pond. They came first thing in the morning to dechlorinate the pond without charge. We really appreciate it. Thank you, Fitz’s Fish Ponds.
Weikang Tao
12:42 01 Oct 19
Absolutely fantastic and beautiful work. You can see the pride they take in their projects. The teams did a great job. Pleasure to work with them from ideas phase all the way through the finished product. Very responsive too which was very much appreciated.
Adam Hirsch
02:16 16 Oct 19
We accidentally added too much tap water into the pond. They came first thing in the morning to dechlorinate the pond without charge. We really appreciate it. Thank you, Fitz’s Fish Ponds.
Weikang Tao
12:46 01 Oct 19
There’s no words to truly describe how awesome this trip is. The experience of picking your own in the birthplace of koi fish is second to none. Fitz and the Koi Trips team gives great service and are super knowledgeable. Look no further and book your trip with these guys!
BST Films
21:01 26 Nov 19
Great team at Fitz’s from design, planning and building of my pond. Delivered on time and great customer support.
Connie Lamicela
01:39 16 Jan 20
Very professional, courteous and skilled. Brian came out to give the estimate for free (which is apparently rare in this industry), worked with me for all different options to keep the price in my budget. Once we agreed on what we want to do, they came out and put the new life in the pond. New new pond increased curb appeal so much we sat out on our steps for the first time since we bought the house. Really really happy with how the pond looks now. Thank you!!
Rajen Pandya
02:07 04 Aug 15
I've been to several koi farms but this one blew my mind. This place has a large variety of beautiful koi. From small to jumbo. They're very professional and knowledgeable. Not only do they sell beautiful healthy fish but also had everything you need for a pond. Definitely will be back.
Antonio Mendez
00:15 26 Apr 20
Fitz’s fish ponds is the best place to purchase koi fish. You will not regret it. High quality fish. Staff is friendly and knowledgeable. Best place for pond lovers.
Jennifer Cortes
00:04 26 Apr 20
We had Fitz's Fish Ponds come by to do a cleanout as well as replace a pump. Even though it was raining steadily for most of the day, Rudy and Hernan didn't miss a beat and did a very thorough job. I wouldn't hesitate to use them again, very hard workers. Everyone at Fitz's Fish Ponds were very professional and easy to work with. Highly recommend.
Albert Lu
12:09 25 Mar 20
After a year of completing my 4000 gallon pond and all the hard work that went into it,the next step was to start my koi collection.After extensive research I found Brian to come highly recommended and respected in the koi community.Today I had the privilege of visiting his farm and meeting him.Words cant describe my experience today.Anyone intrested in purchasing a koi should visit his facility for the vast variety of japanese koi he offers!Whether a first time buyer/collector like myself or an experienced collector he has something for everyone.I purchased 5 beautiful koi on my first trip looking forward to my next visit and adding to my collection.His team was very professional and knowledgeable and did not disappoint!Keep up the great work!
Roger M
03:29 26 Apr 20
What an amazing experience getting to visit fitz fish ponds koi farm! Such a huge selection of top quality koi! The owner was very welcoming and was ready to help us hand pick the specific koi we were looking for. We left with exactly what we came there hoping to find!! We will definitely be doing business with them again!
Jess Theiller
23:00 19 Apr 20
We couldn't be more happy with our experience. Tim, Jimmy, Ryan and the whole Fitz team were professional, knowledgeable and meticulous from start to finish. All of the work was done efficiently and in a very timely manner. These skilled professionals take their creative abilities and turn their ideas into works of art. Highly recommend them and our only regret is that we didn't have them build our pond sooner.
Sandra Forrester
20:57 18 Jun 20
The people at Fitz Fish Pond in Greenbrook New Jersey basically saved my fish life. I’ve called the store a couple times after purchasing a product from them and they walked me thru everything. If anyone has a fish issue I highly recommend this store !!! Thank you to the staff at this store !!!
Paul Porter
00:47 18 Jun 20
We purchased a Bermuda all in one pond filter last Saturday. It has been running for a week and our pond is crystal clear! We spoke with Nick and he had some great advice for us! Glad we found this place. Thanks Nick for all your help!
George Hupfer
13:20 14 Aug 21
We use Fitz’s Ponds for our koi pond for the annual cleaning and they always do the absolute best job! They are super knowledgeable and extremely easy to work with! I always learn something new every time they come by. Our pond always looks immaculate throughout the season and it’s all due to Fitz Fish Ponds!
Sana Khan
21:12 15 Jul 21
Just wanted to acknowledge and thank Logan for doing a super job on my pond. He was very thorough and knowledgeable. He identified the source of my leak quickly and did a great job of getting the pond back in great shape and looking wonderful! Thanks Logan!
Jack Gelman
16:42 14 Jun 21
These guys are putting together quite a 2nd location.Very hardware centric, but what fish & plants they do stock look well maintained.Only criticism I have is...when bagging fish, if double bagging, do not invert either bag.Inner bags were inverted, didn't see it since it was in a larger store bag w other items.Got home found 2 suicide by creases as I was acclimating & adding to tank.10 bucks fertilizer.
Corey Minion
11:57 11 Jul 21
My family and I went to Fitz's Fish pond for some koi. Not only was the quality of the fish amazing but the staff were beyond knowledgeable! One of our party dropped their phone in the water and Brian Fitz jumped in the Koi holding tank to get the phone! Not sure any other place that would do this! We will be back and highly recommend looking them up online or in person!
Aaron Hess
17:04 23 Jul 21
We have used Fitz for several years now and have been so happy with their responsiveness and the quality of their work. They are heads above our former provider and their knowledge of fish and their needs has been a real asset. Our koi are thriving and the pond and waterfall look amazing! Billie has a great eye and has been exceptionally good at caring for our fish and the pond. We really appreciate all the hard work that she and the team put in to create this beauty!
Jane Rafal
17:49 18 Oct 21
I usually do not write reviews but I felt compelled to share what a great professional service Fitz offers. I want to give a big shout out to Billie at Fitz Ponds who has been servicing my Pond since June this year. Billie has been doing an amazing job and showed me the ropes when it comes to caring for my Pond. I am new to the Koi Pond world and Billie made it pretty easy for me. I am happy to report that all the hard work paid off as we now have 4 baby Koi which was very exciting for us when we first noticed them. If you are looking for a company who services ponds then look no further than Fitz Ponds and ask for Billie who does an outstanding job.
John Roca
15:16 18 Oct 21
I have been a customer for years and always found service prompt and effective. Billie has provided excellent service this year and my pond is the healthiest it has ever been.
kathleen kaelin
19:19 19 Oct 21
My experience went very well with them! Alex was helping me through all my orders as was helpful. I will for sure do business with them again in the future.
Phu Doan
18:40 23 Sep 21
Ive made a few purchases online with the help of AJ my rep and was never disappointed but nothing compared to the visit I made with my grandson, the variety and quality was amazing and with AJ’s help I was able make my selections. Would highly recommend.
Val Miranda
23:15 28 Sep 21
